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Newsletter Archive: 2007

82% Of Online Holiday Shoppers Happy
A majority of online shoppers (82%), report being very satisfied or somewhat satisfied with the customer support available during their online holiday shopping experience this year, according to Nielsen Online.

Date: 2007-12-21

Rackspace: Two hosting offers to start your New Year
We take on the day-to-day burdens that bog down your IT department, so it can get back to focusing on the important things. That means that you'll never have to implement, update, troubleshoot, patch, monitor, administer, backup data or worry again. That's what managed hosting means at Rackspace.

Date: 2007-12-04

Convenience Drives Online Holiday Shopping
A new report form Nielsen Online examines the reasons shoppers turn to the Internet during the holiday season. Out of about 1,000 shoppers, 81 percent said that the ability to shop anytime was the reason they chose to shop online during the holiday season.

Date: 2007-11-30

Comparison Shopping Traffic Increases 56%
Comparison shopping websites saw an increase in the online market share of visits last week compared to the same week in 2006, Hitwise reported recently.

Date: 2007-11-09

Rackspace: Two reasons you should host with us before 2008
We take on the day-to-day burdens that bog down your IT department, so it can get back to focusing on the important things. That means that you'll never have to implement, update, troubleshoot, patch, monitor, administer, backup data or worry again. That's what managed hosting means at Rackspace. From building out Windows and Linux servers and highly complex configurations to managing and supporting your environments, mail solutions, storage and data backup, we're here for you 24x7x365. And we're here delivering Fanatical Support™.

Date: 2007-11-05

Consumers Trust Online CPG Reviews
Consumer product reviews are becoming more trusted according to a Deloitte Consumer Product Group study. Deloitte revealed that 62 percent of Internet users read product reviews written by fellow consumers.

Date: 2007-10-19

Wal-Mart Doesn't Want Your Call
Wal-Mart is taking a step backwards when it comes to online customer service. The retail giant said it would no longer offer its customers the choice of being able to speak to a customer service representative if they have problems with an order.

Date: 2007-10-05

Amazon Announces Developer Contest
Amazon Web Services, a subsidiary of, has launched the Amazon Web Services Start-Up Challenge, a contest for entrepreneurs and software developers in which the winner will receive $50,000 in cash, $50,000 in Amazon Web Service (AWS) credits and an investment offer from Amazon.

Date: 2007-09-14

Streamline Collaboration in less than 60 Seconds
Creating an effective company intranet just got easy with WebOffice. Share information and collaborate with co-workers, partners and clients - anywhere in the world.

Date: 2007-09-12

NBC To Drop iTunes
NBC Universal is ending its agreement with Apple to sell digital downloads of it’s television shows on iTunes. According to The New York Times, NBC and Apple were not able to agree on pricing and DRM.

Date: 2007-08-31

Accoona Co-Founder Has Colorful History
Armand Rousso's past and a deeper look at Accoona's business has observers wondering if the company will be able to conduct a planned IPO. Is Accoona a search company or an e-commerce company.

Date: 2007-08-10

How Fanatical Support(TM) can work for your business
No more worrying about web hosting uptime. No more spending your time, energy and resources trying to stay on top of things like patching, updating, monitoring, backing up data and the like. And no more wondering if there's a better way to go about it all.

Date: 2007-08-07

Wal-mart's Internet Mindset
Wal-mart has changed its mindset. Andy Sernovitz sees it as a landmark moment for consumer empowerment and word of mouth. Whichever way you look at it, something very dramatic has happened.

Date: 2007-07-27

Top 10 ECommerce Developments Of The Last 10 Years
Information Industry Association has come out with what they're calling the top ten most important eCommerce developments of the last decade. Google, launched in September of 1998, ranks amongst the highest.

Date: 2007-07-13

EBay Explores Human Nature, Likes What It Sees
Okay all you pessimists and realists, you're not going to like this, but that won't be all that surprising. EBay chairman and founder Pierre Omidyar says people are basically good, and that basic goodness is what made eBay what it is today.

Date: 2007-06-13

Keep your servers & your business up and running
It's our business to keep your servers and your business up and running. That's what Fanatical Support is all about — everyone at Rackspace working for you 24x7x365. Call it one more layer of redundancy, or call it the best support you'll ever have. Either way, it gives you greater peace of mind day in and day out.

Date: 2007-06-04

Netflix, QVC Score Well With Online Consumers
Online retailers Netflix, and Amazon lead in customer satisfaction, according to the ForeSee Results Top 100 Online Retail Satisfaction Index out today.

Date: 2007-06-01

E-Commerce Is A Charging Bull
Bull or bear, e-commerce is on the up and up and up. From just the ad spending to the total spend, money spent online is growing exponentially as broadband access becomes cheaper and more available.

Date: 2007-05-18

Froogle Shops For A Frugal Experience
Google has rebranded their moribund shopping engine from Froogle to Google Product Search, and changed its look to match other Google pages. White background, Google name on top, search box in the middle, one or two buttons next to the box.

Date: 2007-04-20

Multivariate Landing Page Testing
Now that Google Website Optimizer is out of beta, more businesses will begin testing their landing pages to improve conversions. As I was fairly familiar with the basic product features already, Google's Tom Leung and I had the chance to talk informally about some of the benefits of putting this product in many hands.

Date: 2007-04-06

Access Your PC Remotely With WebEx!
WebEx PCNow operates over the WebEx MediaTone Network, a global network designed specifically to deliver secure, reliable, high quality real-time communications servicesensuring that your remote access experience is just like being there.

Date: 2007-04-05

iTunes Set To Be Bum Rushed
Lately, people seem to be appealing to the social nature of the Internet to affect commercial endeavors. For example, there is a site set up specifically to vote for the worst performer on American Idol.

Date: 2007-03-23

What's Wrong at Best Buy?
Electronics retailer Best Buy is in hot water. Near as I can tell, they shouldn’t be. What’s gone wrong at the Minneapolis-based company seems to be a lack of coordination rather than the underhanded scheme that characterizes reporting about the crisis.

Date: 2007-03-09

Online Consumers Can Get Satisfaction
Customer satisfaction with the e-commerce industry has improved for the second year in a row and is close to an all time high, according to the American Customer Satisfaction Index, released today by the University of Michigan with e-commerce partner ForeSee Results.

Date: 2007-02-23

E-Commerce & Reputation Management
The Internet is an informational repository with seemingly immeasurable limits, and as such anything you say in cyberspace will most likely be accessible at the click of a mouse for decades to come.

Date: 2007-02-09

Amazon Launches Amapedia
Integrating user-generated submissions with existing content is one of the hottest new trends these days, mostly thanks to the success of Wikipedia. Now Amazon is jumping on the bandwagon with its launch of Amapedia; a wiki intended to serve as a companion to its extensive product catalog.

Date: 2007-01-26

StubHub Acquired By EBay
eBay announced the acquisition of StubHub, an online marketplace for the resale of event tickets. The purchase will cost eBay approximately $310 million, and will allow the auction site to increase its presence in the realm of online ticketing, while giving StubHub access to eBay's technology and resources.

Date: 2007-01-12

2006 Archive
2005 Archive